We are pleased to announce that Mr. Larbi Touati has joined the NBK family as the new Contract Management and Customer Service at NBK Financial Services.

Larbi brings over 6 years of experience in customer service across automotive, aviation, banking, real estate, and logistics industries. He has strong expertise in handling customer inquiries, CRM systems, technical troubleshooting, conflict resolution, and service operations.

Throughout his career with organizations such as Qatar Airways, Jaidah Group, and Abu Dhabi Commercial Bank, he has consistently delivered high-quality customer support, efficiently resolved issues, and contributed to improving customer satisfaction and operational performance.

Please join me in welcoming Larbi to the team.